We have a flat rate of HK$30 to cover costs, but offer free shipping within Hong Kong for orders over HK$750. We also offer store pick up, which is free.
Hong Kong Island and Kowloon - we use couriers for business addresses to get your order to you ASAP. This will generally mean the next day but could sometimes be second next day. Residential addresses or remote business address are sent via Hong Kong Post and will usually arrive second next day. If you need your package next day, please give us a business delivery address, order before 6pm and drop us a line via the order notes or at firstname.lastname@example.org.
New Territories and outlying islands - we use Hong Kong Post which generally arrives second next day, unless it's over 2kg as Hong Kong Post registered local parcels take 1-3 days. If you're in a hurry, let us know and we'll figure something out!
International shipping - We like to keep it simple so we use a flat rate of HK$75 for orders up to HK$1000, and free over HK$1000, regardless of where you are. We send via registered airmail for additional security, and delivery times are dependent on where you are. If you need your package in a hurry, you have the option of EMS SpeedPost which starts from HK$200 (depending on your location) and should arrive at most locations within 2-4 working days . Please contact us at email@example.com if you would like more details.
You can check the status of your delivery by selecting Track Order from the Main Menu, then inputting the order tracking number that was emailed to you. On the next page, please select either SF Express (Hong Kong business addresses) or Hong Kong Post (Hong Kong residential and overseas addresses).